Help with a disciplinary reduces the risk and lowers the stress

The Client

Our client is an owner-managed construction business, with over 100 employees working on commercial, healthcare and education projects throughout the North-West.

The Problem

Our client had received a serious complaint from a customer towards an employee.  The allegation was that the employee’s actions had contributed towards an accident on their site.

Our client’s initial concerns related to the potential risk of reputational damage, loss of significant work and keeping the client happy.  They also wanted to deal with the allegation promptly.

The Solution

Although there was a need to deal with the immediate problem promptly, there was also a recognition that rushing into an incorrect solution, dismissing the employee immediately, may lead to future issues through an Employment Tribunal claim.

Our client’s first response was to contact their trusted adviser at The People Connection.  We advised the management team on how to correctly handle the internal disciplinary process.   Following our advice, the decision was made to suspend the employee pending a full investigation into the allegation.   The People Connection carried out the investigation and compiled all the necessary evidence.   The evidence was reviewed by the client and subsequently presented to the employee for their review before attending a formal disciplinary hearing.

The Outcome

The People Connection’s involvement ensured a fair, impartial and robust investigation was carried out.  With our help and expertise and on review of the evidence gathered, the client was able to take the necessary steps to handle disciplinary process internally, safe in the knowledge that they had followed the correct legal process.

When presented with the mass of evidence gathered against them and, rather than attend a disciplinary hearing, the employee chose to resign.  The client’s customer was pleased that the situation was dealt with promptly, professionally, and efficiently.